Success Stories

“From my initial correspondence with Natalie I felt we were in safe hands. The time and care shown during our preparatory conversations, and her attention to detail in ensuring that the agreed approach was the right fit for our organisation was key.  Natalie and Nick facilitated the day with skill and expertise, and it was obvious that staff appreciated their guidance and organised approach – they also really enjoyed using Mentimeter. The effortlessness with which the day was delivered belies the preparation and skill put into it. I would wholeheartedly recommend HEdSpace Consulting no matter the size or scale of your institution.”
– Fiona Francombe, Principal and CEO, Bristol Old Vic Theatre School, September 2024

“If I were to choose three words to describe the work of HEdSpace Consulting they would be: thorough, sensitive and empowering. HEdSpace Consulting can be relied on to gather information widely and listen deeply. They are sensitive to the concerns of all parties in a sensitive situation and make sure to include all perspectives. And finally, their energising and exacting facilitation leads to concrete outcomes. They are a pleasure to interact with and it’s no exaggeration to say that their work has had a positive impact on our work.”
– Maria Balinska, Executive Director US-UK Fulbright Commission, February 2024

“HEdSpace Consulting has worked closely with UCL on a number of key projects over several years. Their approach to organisational change and continuous improvement is to blend empathetic staff and student engagement with the use of data analysis as a critical friend, to gain a deep understanding of root causes of areas for improvement.  They combine strategic thinking with experience of effective ‘on the ground’ implementation and have enabled significant operational improvements in Divisions and Faculties. I am happy to recommend HEdSpace as a key partner.”
– Derfel Owen, UCL Director of Change and Improvement, March 2023

Our clients

Birmingham Newman University
Bristol Old Vic Theatre School
The University of Southampton
The University of Warwick
University College London
US-UK Fulbright Commission
Writtle University College

Case Studies

Transforming the Clearing processhttp://hedspaceconsulting.co.uk/wp-content/uploads/2020/08/Transforming-and-Personalising-the-Clearing-process-V2.pdf
Exam paper errorshttp://hedspaceconsulting.co.uk/wp-content/uploads/2020/08/Process-Redesign-and-Eliminating-Exam-Paper-Errors.pdf
Fast-tracking policy and procedurehttp://hedspaceconsulting.co.uk/wp-content/uploads/2020/08/Fast-Tracking-Policy.pdf
Next-generation procurementhttp://hedspaceconsulting.co.uk/wp-content/uploads/2020/08/Next-Generation-HE-Procurement-Final.pdf